Customers will receive a full refund with a 24-hour notice of cancellation prior to the event. Groups of 10 to 20 guests require 48-hour notice of cancellation. Groups of 21 or more require a 72-hour notice of cancellation. Contact us at 808.326.4969 to cancel or inquire about a cancellation. No-shows will be charged the full price. If the lūʻau is canceled before the start of the event, customers will receive a full refund. In the event of inclement weather during the lūʻau, no refunds will be made once the show has commenced. Any requests for rate adjustments must be submitted within two weeks of the lūʻau date. No requests will accepted after that date.