By making this reservation on www.kualoa.com, you are acknowledging that your credit card will be charged in full for the activity reserved. You may cancel with a full refund or make changes to your reservation, if available, provided you contact Kualoa Ranch by phone, no less than 48-hours prior to your scheduled tour date/time. If you do not show up for your scheduled activity, if you miss your required check-in or if you do not call the reservations office at least 48-hours in advance to cancel, it will remain a full charge to your credit card and no refunds will be given. All reservations made within 48-hours of tour date/time and same-day reservations are final. Guests are required to sign liability waivers for applicable tours. Our phone lines are open from 7:30am - 4:30pm (HST) at 808-237-7321.